Questions about our review methodology, scoring criteria or the accuracy of a listing? Our editorial team reviews all factual submissions.
Operator representatives and affiliate managers can reach our partnerships team for listing enquiries and commercial discussions.
For GDPR data requests, takedown notices or legal correspondence, please contact our compliance team directly.
If you have a concern related to responsible play or safer gambling resources, please also contact BeGambleAware directly for immediate support.
Response Times
Our team aims to respond to all enquiries within three to five working days. During peak periods this may be extended slightly. We do not operate a telephone support line.
For urgent compliance or legal matters, please mark your correspondence clearly in the subject line. These are prioritised and reviewed more frequently.
What We Can Help With
- Factual inaccuracies in operator listings or review content
- Broken or outdated affiliate links
- GDPR and data subject access requests
- Commercial and partnership enquiries from licensed UK operators
- Press and media requests
- General feedback about the website
What We Cannot Help With
As an independent comparison website, we are not able to assist with account issues, deposit disputes, withdrawal problems or any matter relating to the operation of a specific platform. For these issues you should contact the operator directly or the UK Gambling Commission.
CasinoBrit2026 is not a gambling operator and cannot intervene in player disputes. If you have a complaint about a UKGC-licensed operator, you can escalate to an Alternative Dispute Resolution provider listed on the UKGC website.